Services

One catalogue. Every system.

Two integrated practices — Enterprise System Integration and Extra-Low Voltage — engineered to work as one.

System Integration

Enterprise systems, integrated end-to-end

Servers, networks, cloud, AI/IoT, automation, security and energy — converged into a single operating fabric.

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Slide 1 of 3: Converged enterprise stack — servers, cloud, AI/IoT, security and energy in one fabric
Converged enterprise stack — servers, cloud, AI/IoT, security and energy in one fabric

Unified servers, networks, cloud, AI and security — one converged operating fabric.

Enterprise IT Infrastructure

Servers, storage, virtualization, data centers and enterprise networking engineered for scale.

  • Servers & Storage
  • Data Centers
  • Virtualization
  • Enterprise Networking

Cloud & Digital Transformation

Hybrid and multi-cloud strategies, migrations, and SaaS / PaaS / IaaS enablement.

  • Hybrid Cloud
  • Multi-Cloud Integration
  • Cloud Migration
  • SaaS / PaaS / IaaS

AI & IoT Integration

Smart sensors, edge computing, AI analytics and predictive intelligence across operations.

  • Smart Sensors
  • Device Connectivity
  • Edge Computing
  • AI Analytics
  • Predictive Intelligence

Industrial Automation

SCADA, PLC, robotics and smart manufacturing — from line to enterprise.

  • SCADA Systems
  • PLC Integration
  • Robotics
  • Smart Manufacturing

Cybersecurity Solutions

SOC / NOC, zero-trust architecture, endpoint protection and threat intelligence.

  • SOC / NOC
  • Firewalls
  • Endpoint Security
  • Threat Intelligence
  • Zero Trust

EV & Energy Infrastructure

EV charging integration, smart grids, solar and unified energy monitoring.

  • EV Charging
  • Smart Grid
  • Solar Integration
  • Energy Monitoring
ELV Solutions

Every extra-low voltage system, integrated

Backbone-grade cabling, intelligent surveillance, life-safety, BMS, AV and access — designed for interoperability.

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Slide 1 of 3: Integrated ELV: structured cabling, surveillance, access, BMS and AV in a smart building
Integrated ELV: structured cabling, surveillance, access, BMS and AV in a smart building

Backbone-grade cabling, surveillance, life-safety, BMS and access — engineered to interoperate.

Structured Cabling

Certified CAT6 / CAT6A / CAT7, fiber backbones, voice & data networks and rack integration.

  • CAT6 / CAT6A / CAT7
  • Fiber Optics
  • Voice & Data Networks
  • Rack Integration

CCTV & Smart Surveillance

IP CCTV, AI video analytics, facial & thermal recognition and remote monitoring.

  • IP CCTV
  • AI Video Analytics
  • Facial Recognition
  • Thermal Cameras
  • Remote Monitoring

Access Control

Biometric authentication, RFID, smart doors and full visitor management.

  • Biometric Authentication
  • RFID Access
  • Smart Door Systems
  • Visitor Management

Fire Alarm & Safety

Intelligent fire detection, smoke sensors, voice alarm and emergency evacuation systems.

  • Intelligent Fire Detection
  • Smoke Sensors
  • Voice Alarm
  • Emergency Evacuation

Building Management Systems

HVAC and lighting automation, occupancy intelligence and smart energy monitoring.

  • HVAC Automation
  • Lighting Automation
  • Energy Monitoring
  • Occupancy Intelligence

Public Address Systems

Multi-zone audio, emergency announcements and intelligent paging.

  • Multi-Zone Audio
  • Emergency Announcements
  • Smart Paging

Smart Parking

ANPR, vehicle tracking, automated parking and EV-bay integration.

  • ANPR Systems
  • Vehicle Tracking
  • Automated Parking
  • EV Parking Integration

Audio Visual & Conferencing

Smart boardrooms, video conferencing, interactive displays and collaboration suites.

  • Smart Boardrooms
  • Video Conferencing
  • Interactive Displays
  • Collaboration Systems

Intrusion Detection

Motion detection, perimeter security and 24/7 alarm monitoring.

  • Motion Detection
  • Perimeter Security
  • Alarm Monitoring
Telecom & Mission-Critical Networks

Fibre, RF, radar & resilient command networks

Dark fibre and subsea backbones, cellular and RF deployments, radar, all-terrain disaster networks and quick-response command centres — engineered for commercial and defence-grade missions.

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Slide 1 of 3: Fibre, RF tower, radar and a quick-response command vehicle on a resilient network
Fibre, RF tower, radar and a quick-response command vehicle on a resilient network

Fibre, RF, radar and command networks for commercial and defence-grade missions.

Dark Fibre Infrastructure

Carrier-grade dark fibre design, deployment and lifecycle management for hyperscale, enterprise and government backbones.

  • Long-haul & Metro Fibre
  • OTDR Testing & Certification
  • Lit & Unlit Capacity
  • Route Diversity & Redundancy

Domestic & Subsea Cable Infrastructure

End-to-end terrestrial and submarine cable systems — landing stations, repeaters, branching units and OAM.

  • Submarine Cable Landing
  • Beach Manhole & Terminal Stations
  • Terrestrial Backhaul
  • Cable Protection & Survey

Cellular Site Setup & Maintenance

Greenfield, rooftop and in-building cellular sites — civil, tower, RAN, power and 24/7 O&M.

  • 2G / 3G / 4G / 5G Sites
  • Tower & Civil Works
  • Small Cells & DAS
  • Preventive & Corrective Maintenance

RF Network Deployment

Commercial and military-grade RF planning, deployment and optimisation — licensed, unlicensed and tactical bands.

  • RF Planning & Survey
  • Microwave Backhaul
  • Tactical & Mil-Spec Radio
  • Drive Test & Optimisation

Radar Setup & Installation

Coastal, air-surveillance, weather and perimeter radar systems — site engineering, integration and calibration.

  • Coastal Surveillance Radar
  • Air & Maritime Radar
  • Perimeter Intrusion Radar
  • Integration with C2 Systems

Weather & Disaster Management Networks

Resilient sensor and communications grids for sea, coastal and all-terrain early-warning and response.

  • Met-Ocean Sensor Networks
  • Tsunami & Cyclone Early Warning
  • Satellite & HF Failover Comms
  • All-Terrain Field Stations

Quick Response Command Centre

Mission-control rooms for QRT operations — unified situational awareness, dispatch and inter-agency coordination.

  • Unified C2 Dashboards
  • CAD & Dispatch
  • Live Video & Sensor Fusion
  • Inter-Agency Interop

Satellite & Resilient Backhaul

VSAT, LEO and hybrid backhaul to keep mission-critical sites online when terrestrial links fail.

  • VSAT & LEO Terminals
  • Hybrid SD-WAN Failover
  • Mobile COW / COLT
  • Disaster-Recovery Links
Airport Systems

Airfield, terminal & airport command systems

Runway lighting and sensors, wind and weather instrumentation, drone-monitoring radar, biometric e-gates, surveillance, fire & safety and an integrated airport QRT command centre.

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Slide 1 of 3: Modern airport at dusk — runway lighting, control tower, radar domes and terminal
Modern airport at dusk — runway lighting, control tower, radar domes and terminal

Airfield, terminal and command systems — biometrics, radar, surveillance and QRT.

Runway Lighting & Airfield Sensors

CAT I/II/III compliant runway, taxiway and approach lighting with embedded condition and surface sensors.

  • AGL Runway & Taxiway Lighting
  • PAPI / Approach Systems
  • Runway Surface & Friction Sensors
  • CCR & Monitoring Integration

Wind Indicators & Met Sensors

Wind cones, anemometers, AWOS/AWS stations and visibility sensors feeding ATC and airline ops.

  • Illuminated Wind Cones
  • AWOS / AWS Stations
  • RVR & Visibility Sensors
  • Lightning & Wind-shear Detection

Weather & Drone Monitoring Radars

Doppler weather radar plus C-UAS / drone-detection radar integrated into a unified airport picture.

  • X/C-Band Weather Radar
  • Counter-UAS Drone Radar
  • RF & Acoustic Drone Sensors
  • Airspace Threat Visualisation

Airport Access Gates

Airside and landside vehicle and personnel gates with ANPR, RFID and turnstile integration.

  • Airside Vehicle Gates
  • ANPR & RFID Control
  • Boom Barriers & Bollards
  • Tailgate & Anti-passback

Biometric e-Passport Gates

ICAO-compliant e-gates with facial, fingerprint and passport-chip authentication for immigration and boarding.

  • ICAO 9303 e-Passport Read
  • Facial & Fingerprint Match
  • Liveness & Anti-spoofing
  • BMS / API & Watchlist Integration

Airport Surveillance

Terminal, apron, perimeter and runway IP CCTV with AI analytics, PTZ tracking and thermal imaging.

  • Perimeter & Apron CCTV
  • AI Video Analytics
  • Thermal & PTZ Cameras
  • Video Wall & VMS Integration

Fire, Safety & Security Systems

Aviation-grade fire detection, suppression, evacuation, intrusion and life-safety integrated end-to-end.

  • Addressable Fire Detection
  • Voice Evacuation & PA
  • Gas & Foam Suppression
  • Intrusion & Duress Systems

Airport QRT Command Centre

Unified airport operations and emergency command centre for quick-response teams and inter-agency coordination.

  • AOCC / EOC Build-out
  • Sensor & Video Fusion
  • CAD & Dispatch
  • Inter-agency Interop
Smart Ports · Airports · Helipads

Connected hubs for sea, air & vertical mobility

Unified digital infrastructure for ports, airports and helipads — automation, navigation aids, surveillance, safety and a single command fabric across air, sea and land.

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Slide 1 of 3: Connected hubs — smart port cranes, runway and helipad unified by a digital command fabric
Connected hubs — smart port cranes, runway and helipad unified by a digital command fabric

Connected hubs for sea, air and vertical mobility — one command fabric end-to-end.

Smart Ports & Harbours

End-to-end digital port infrastructure — from quayside automation to vessel traffic and terminal operations.

  • Vessel Traffic Management (VTMS)
  • Terminal Operating Systems (TOS)
  • Port Community Systems
  • Cold-ironing & Shore Power

Container Terminal Automation

Automated yard, gate and quay operations with OCR, RFID and crane telematics for high-throughput terminals.

  • ANPR / OCR Gate Automation
  • RTG / STS Crane Telematics
  • Yard & Asset Tracking
  • Reefer Monitoring

Marine Surveillance & Safety

Coastal radar, AIS, CCTV and perimeter sensors integrated into a unified maritime situational picture.

  • AIS & Coastal Radar Fusion
  • Quay & Perimeter CCTV
  • Oil-spill & Environment Sensors
  • SAR & Incident Response

Smart Airport Infrastructure

Unified airfield, terminal and landside digital backbone for next-generation airports.

  • Airfield Ground Lighting (AGL)
  • A-CDM & AODB Integration
  • Smart Terminals & Wayfinding
  • Baggage & Stand Allocation

Air Traffic & Navigation Aids

ILS, DVOR, DME and surveillance integration with ATC tower and apron management systems.

  • ILS / DVOR / DME
  • ADS-B & MLAT Surveillance
  • Tower & Apron Management
  • MET & AWOS Integration

Smart Helipads & Heliports

FATO/TLOF lighting, perimeter, wind and weather sensing for rooftop, ground and offshore helipads.

  • FATO / TLOF Lighting
  • Wind Cones & Met Sensors
  • Helipad CCTV & Access
  • Offshore & Rooftop Pads

Fuel, Power & Ground Support

Fuel farm SCADA, GPU/PCA pits and intelligent power for airside and quayside operations.

  • Fuel Farm SCADA
  • GPU / PCA Pit Systems
  • Microgrid & Backup Power
  • EV Ground Support Charging

Unified Operations Command

Integrated operations centre fusing air, sea and land assets into a single command and dispatch platform.

  • AOCC / POCC Build-out
  • Sensor & Video Fusion
  • CAD & Dispatch
  • Inter-agency Interop
Drone & Counter-UAS Infrastructure

Autonomous drone fleets & restricted-airspace defence

End-to-end drone infrastructure — docking, launchpads, aerial surveillance and active counter-drone systems for no-fly zones and restricted airspace.

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Slide 1 of 3: Autonomous drone fleet under a geofence dome with counter-UAS radar on a rooftop
Autonomous drone fleet under a geofence dome with counter-UAS radar on a rooftop

Autonomous drone fleets, docking and active counter-UAS defence for restricted airspace.

Drone Docking Stations

Autonomous drone nests with automated battery swap, charging, data offload and weather protection for 24/7 fleet operations.

  • Automated Battery Swap
  • Charging & Power Management
  • Data Offload & Sync
  • Weatherproof Hardened Shelter

Drone Launchpads

Precision take-off and landing platforms with GNSS-RTK positioning, wind sensing and obstacle detection for safe autonomous operations.

  • GNSS-RTK Precision Positioning
  • Wind & Obstacle Detection
  • Multi-rotor & VTOL Compatible
  • Remote Launch Authorization

Drone Surveillance

Aerial patrol, perimeter sweep and real-time video streaming with AI analytics for intrusion detection and situational awareness.

  • Aerial Patrol Routes
  • Real-time Video Streaming
  • AI Object & Intrusion Detection
  • Thermal & Night Vision Payloads

No-Fly Zone Perimeter Monitoring

Active drone detection and tracking inside restricted airspace with RF, radar and acoustic sensors fused into a unified picture.

  • RF Direction Finding & Triangulation
  • Radar Detection & Tracking
  • Acoustic Signature Analysis
  • Geofence Violation Alerts

Counter-Drone / No-Fly Zone Safety

Integrated C-UAS layered defence for critical infrastructure — detection, identification, tracking and neutralisation of unauthorised drones.

  • Layered C-UAS Sensor Fusion
  • Electronic Jamming & Spoofing
  • Kinetic & Net Capture Systems
  • Protocol-based Safe Landing
Satellite & Space Systems

Orbit-to-ground space infrastructure

Satellite TV, LEO internet, satellite geofencing, A-GPS augmentation and end-to-end satellite build & launch for weather, internet, maritime, aviation and disaster-prevention missions — plus UFO/UAP and multi-source threat detection.

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Slide 1 of 3: Satellite in low Earth orbit linked to a parabolic ground station
Satellite in low Earth orbit linked to a parabolic ground station

Orbit-to-ground space infrastructure for weather, internet, maritime, aviation and defence.

Satellite TV (DTH & IPTV)

End-to-end DTH and IPTV head-ends, uplink, transponder leasing and conditional access systems.

  • DTH Head-end & Uplink
  • Transponder Leasing
  • CAS / DRM
  • Hospitality & IPTV Distribution

LEO Satellite Internet

Low-earth-orbit broadband terminals and ground gateways for global, low-latency connectivity.

  • LEO Ground Terminals
  • Gateway Earth Stations
  • SD-WAN Integration
  • Maritime, Aviation & Remote Sites

Satellite Geofence Monitoring

Space-based geofencing for fleets, assets and restricted zones with global coverage and tamper alerts.

  • Global Asset Tracking
  • Restricted-Zone Alerts
  • Tamper & Spoof Detection
  • C2 & Dispatch Integration

Satellite Build & Launch

Mission-class smallsat and microsat build, integration and launch brokerage for weather, internet, A-GPS, maritime and aviation payloads.

  • Weather & Earth Observation
  • Communications & Internet
  • A-GPS / Augmentation
  • Maritime & Aviation Tracking

A-GPS & Navigation Augmentation

Assisted-GPS, SBAS and PNT services for aviation, maritime, autonomous vehicles and IoT fleets.

  • A-GPS Assistance Servers
  • SBAS / GAGAN / WAAS
  • RTK & PPP Corrections
  • Spoofing & Jamming Detection

Disaster Prevention & Management

Satellite, sensor and AI fusion for cyclone, tsunami, wildfire and flood early warning and coordinated response.

  • Multi-hazard Early Warning
  • Satellite Imagery Analytics
  • Field Sensor Networks
  • Inter-agency Response C2

UFO / UAP Identification

Multi-spectral sensor fusion to detect, classify and track unidentified aerial phenomena in protected airspace.

  • Multi-spectral Sensor Fusion
  • AI Anomaly Classification
  • Track Correlation & Forensics
  • Restricted-Airspace Alerts

Threat Detection & Response

AI-driven threat intelligence fusing radar, satellite, RF and OSINT for proactive defence of critical assets.

  • Multi-source Threat Fusion
  • AI Anomaly & Pattern Detection
  • Automated Alerting & Playbooks
  • SOC / C2 Integration
Identity & KYC Platforms

Trusted identity for products, people & nations

Product identity & anti-counterfeit serialisation, AI-driven KYC and background verification, and citizen-scale national identity platforms — engineered for compliance, scale and trust.

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Slide 1 of 3: Biometric KYC — facial recognition mesh, fingerprint and national ID card hologram
Biometric KYC — facial recognition mesh, fingerprint and national ID card hologram

Trusted identity for products, people and nations — KYC, anti-counterfeit and national ID.

Product Identity Management

Unique digital identity, serialisation and anti-counterfeit tracking for every product across the supply chain.

  • Serialisation & GS1 Coding
  • Anti-Counterfeit QR / NFC
  • Track & Trace Platform
  • Brand Protection Analytics

Background Verification & KYC

Automated identity, document and background verification with AI-driven fraud scoring and global watchlists.

  • e-KYC & Video KYC
  • Document & Liveness Checks
  • AML / PEP / Sanctions Screening
  • Employment & Criminal Records

National Identity Management

Citizen-scale digital identity platforms — civil registry, biometric enrolment, ID issuance and federated authentication.

  • Civil Registry & Enrolment
  • Biometric De-duplication (ABIS)
  • Smart ID & e-Passport Issuance
  • Federated Citizen Authentication
Banking & BFSI

Core banking & BFSI critical infrastructure

Core banking, digital channels and hardened BFSI infrastructure for commercial banks, small finance banks, NBFCs and credit co-operative societies — engineered for 99.99% availability and regulator-grade compliance.

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Slide 1 of 3: Bank operations centre — transaction dashboards, hardened server vault and payment terminal
Bank operations centre — transaction dashboards, hardened server vault and payment terminal

Core banking, BFSI infrastructure and 99.99% availability — regulator-grade by design.

Core Banking Platform

Modern core banking suite for commercial banks, small finance banks, NBFCs and credit co-operative societies — CASA, loans, deposits, GL and treasury on a single ledger.

  • CASA, Loans & Deposits
  • General Ledger & Treasury
  • Multi-entity & Multi-currency
  • RBI / Central-bank Reporting

Digital Channels & Payments

Internet & mobile banking, UPI, IMPS, NEFT/RTGS, card issuance and merchant acquiring stitched into the core with omni-channel parity.

  • Mobile & Internet Banking
  • UPI / IMPS / NEFT / RTGS
  • Card Issuance & Acquiring
  • Payment Gateway & PG-PA

BFSI Critical Infrastructure

Tier-III/IV data centres, DR sites, hardened networks and HSM/PKI for regulated banking workloads with 99.99% availability targets.

  • Active-Active DC & DR
  • HSM, PKI & Key Management
  • SD-WAN for Branch Networks
  • ATM / CRM Connectivity

Lending & Loan Origination

End-to-end LOS / LMS for retail, MSME, microfinance and co-operative lending with credit bureau, e-KYC and e-sign integration.

  • Retail & MSME LOS / LMS
  • Microfinance & Co-op Lending
  • Bureau, e-KYC & e-Sign
  • Collections & NPA Management

Co-operative & NBFC Suite

Purpose-built core for credit co-operative societies, urban co-op banks and NBFCs — including share capital, dividend and member management.

  • Member & Share Capital
  • Recurring & Pigmy Deposits
  • Dividend & Patronage
  • Statutory Co-op Returns

Fraud, Risk & Compliance

Real-time transaction monitoring, AML, sanctions screening and risk analytics aligned with RBI, FATF and Basel norms.

  • Real-time Fraud Detection
  • AML & Sanctions Screening
  • Basel & ICAAP Reporting
  • SOC & Cyber Resilience
Call Centres & Voice Automation

Automated voice, IVR & contact-centre integration

Turnkey contact centres, intelligent IVR, AI voice bots, intercom and omni-channel CX — delivered as integrated hardware, software and managed services.

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Slide 1 of 3: AI-powered contact centre — agents on headsets, IVR flow walls and live voice waveform
AI-powered contact centre — agents on headsets, IVR flow walls and live voice waveform

Turnkey contact centres with intelligent IVR, AI voice bots and omni-channel CX.

Contact Centre Build-out

Turnkey inbound, outbound and blended contact centres — agent seats, headsets, ACD/PBX, recording and supervisor dashboards.

  • ACD / PBX / SIP Trunking
  • Agent Workstations & Headsets
  • Quality & Call Recording
  • Supervisor Wallboards

IVR & Voice Self-Service

Multi-level IVR with natural-language understanding, secure payment capture and CRM-driven personalised journeys.

  • NLU-based IVR
  • Secure DTMF & Voice Payments
  • CRM / Core Integration
  • Multi-language Voice Menus

Automated Outbound Calling

Predictive, progressive and preview diallers with AI voice bots for collections, verifications, surveys and campaign calling.

  • Predictive / Progressive Diallers
  • AI Voice Bots & TTS
  • Campaign & List Management
  • DNC & Compliance Controls

Voice AI & Conversational Analytics

Real-time speech-to-text, sentiment, intent and compliance analytics across 100% of calls with agent assist.

  • ASR & Speech Analytics
  • Sentiment & Intent Detection
  • Real-time Agent Assist
  • PCI / GDPR Redaction

Intercom & Unified Communications

IP intercom, paging, UC and softphone integration across offices, branches and field sites with single directory.

  • IP Intercom & Paging
  • Unified Communications
  • Softphones & Mobile Clients
  • Directory & Presence

Omni-channel CX Integration

Voice, WhatsApp, chat, email and social unified into one agent desktop with shared CRM context and routing.

  • WhatsApp / Chat / Email
  • Unified Agent Desktop
  • CRM & Ticketing Integration
  • Routing & SLA Engine
AI-powered contact centre operations floor with omni-channel and voice automation
Use cases

Contact-centre automation in production

Patterns we ship across BFSI, telecom, healthcare and government voice operations.

  • AI voice bots for L1 support

    Natural-language IVR resolves balance, status, OTP and FAQ calls end-to-end, with seamless agent handover and full transcript hand-off.

  • Outbound collections & renewals

    Predictive diallers with DND/TRAI scrubbing, voice-bot first-pass and warm transfer to human agents on intent.

  • Secure voice payments

    PCI-DSS compliant secure-DTMF and tokenised voice capture for card and UPI payments inside live calls.

  • Speech & sentiment analytics

    Real-time agent assist, compliance redaction (PCI/PII), QA scoring and supervisor alerts on at-risk calls.

  • Omni-channel CX desk

    Unified voice, WhatsApp, email, web-chat and social with a single agent desktop and 360° customer context.

  • Intercom & internal voice

    IP intercom, paging, hotline and intra-site voice integrated with access control, BMS and emergency response.

  • WFM & quality automation

    Forecasting, scheduling, adherence, 100% call QA and coaching workflows driven by analytics models.

  • Hardware + software + integration

    Headsets, gateways, SBCs, recorders and contact-centre platforms delivered as turnkey, integrated with CRM and core systems.

AI Aggregation Layer

One AI fabric across every system we integrate

A horizontal AI layer that aggregates signals from CCTV, BMS, SCADA, ITS, telecom, satellite and identity systems — and exposes them as governed agents, copilots and decision engines for every operating team.

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Slide 1 of 3: AI aggregation mesh hovering above CCTV, telecom, satellite and identity systems
AI aggregation mesh hovering above CCTV, telecom, satellite and identity systems

One AI fabric across every system we integrate — copilots, agents and decision engines.

Cross-system data fabric

Unified ingestion from ELV, OT, IT and satellite sensors with lineage, governance and tenant isolation.

Domain models & copilots

Sector-tuned models for airports, ports, hospitals, BFSI, defence and smart cities — wrapped as copilots.

Agentic operations

Single- and multi-agent orchestration for incident triage, dispatch, maintenance and procurement workflows.

Decision intelligence

Optimisation engines for energy, throughput, queue, asset utilisation and predictive maintenance.

Safe AI governance

Sector policy packs, red-teaming, audit trails and human-in-the-loop checkpoints across all agents.

Embedded in every service

AI is delivered as part of SI, ELV, telecom, satellite, identity and command-centre engagements — not a separate silo.

Compliance FAQ

Standards, audits & regulator-ready delivery

Common questions on how our integrations align with sector regulators, data-protection regimes and cybersecurity frameworks.

Which BFSI / banking regulations do you align to?+

Core banking and BFSI infrastructure builds align with the RBI IT Framework, RBI Cyber Security Framework, PCI-DSS 4.0 for card and payment workloads, Basel III / ICAAP for risk reporting, and FIU-IND for SAR/CTR. For co-operative societies we follow NABARD / RCS reporting norms.

How do you handle RBI's IT outsourcing and IT governance directions?+

Engagements are structured to meet RBI's Master Direction on Outsourcing of IT Services and IT Governance — including board-approved IT strategy, risk-based vendor due-diligence, exit management plans, concentration risk reviews, regulator audit rights and India-located primary & DR sites where mandated.

What about cloud, data localisation and digital lending norms?+

We align to RBI's cloud-services guidance, the Digital Personal Data Protection (DPDP) Act, RBI Digital Lending Guidelines (LSP / DLA controls, KFS, cooling-off) and account-aggregator framework. Customer-sensitive data and payment data are stored in India per RBI / NPCI localisation rules, with sovereign-cloud and on-prem options.

How is fraud monitoring, AML/KYC and FIU reporting handled?+

We integrate real-time fraud monitoring, transaction-pattern analytics, sanctions / PEP screening (UAPA, OFAC, UN), CKYC and Video-KYC, and automated STR / CTR filing to FIU-IND. Models are explainable, with full audit trails for RBI and FIU inspection.

What additional standards apply to NBFCs, SFBs and co-operative banks?+

NBFCs follow the RBI Scale-Based Regulation and Master Direction on IT Framework for NBFCs; Small Finance Banks follow SFB licensing & operating guidelines; Urban / State co-operative banks follow the relevant RBI co-op directions plus NABARD / RCS supervisory reporting. We tailor controls, capital reporting and inspection packs accordingly.

Do you support PA / PG, UPI and card-scheme certifications?+

Yes — RBI Payment Aggregator / Payment Gateway guidelines, NPCI UPI / IMPS / NACH technical & security audits, PCI-DSS 4.0, PCI-PIN and card-scheme (Visa / Mastercard / RuPay) certifications are scoped into the programme, with empanelled QSAs and CERT-In auditors.

How are business continuity, DR and cyber-resilience tested?+

We deliver RBI-aligned BCP/DR with RTO/RPO targets, dual-site active-active or active-passive deployments, twice-yearly DR drills, cyber-crisis tabletop exercises, ransomware playbooks and SOC integration with CERT-In incident reporting within the 6-hour window.

How do contact-centre solutions handle TRAI, DND and PCI requirements?+

Diallers enforce DND / DNC scrubbing and TRAI tele-marketing rules natively. Voice payments use PCI-DSS compliant secure-DTMF or tokenised voice capture, with PII/PCI redaction in call recordings and speech analytics pipelines.

What data-protection regimes do you support?+

GDPR, India's DPDP Act, UAE PDPL, Saudi PDPL and sector overlays (HIPAA for hospitals, FERPA for universities). We deliver data-residency, consent management, DSR workflows and DPIA documentation as part of every engagement.

Which aviation, maritime and critical-infrastructure standards do you certify against?+

ICAO Annex 10/14, IATA NEXTT and CAA airworthiness for airports; ISPS Code, IMO and ISO 28000 for ports; ISA/IEC 62443 for OT and industrial plants; EN 50126/50128/50129 for rail signalling and CCTV.

What cybersecurity baselines are applied across all builds?+

Every project ships with ISO 27001-aligned controls, NIST CSF mapping, hardened build standards (CIS Benchmarks), SOC integration, vulnerability management and quarterly red-team exercises for mission-critical systems.

How are audit trails, evidence and accreditation handled?+

We produce a full compliance evidence pack — design docs, FAT/SAT, pen-test reports, BCP/DR drills and operator training records — sized for regulator inspection, ATO issuance and ISO/SOC 2 surveillance audits.

Do you support sovereign and cleared-personnel deployments?+

Yes. Government and defence engagements run with cleared engineering teams, supply-chain attestation, TEMPEST-aware integration where required, and sovereign / on-prem hosting options.

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