All case studiesHospitality
Luxury Hospitality Smart-Room Programme
5-Star Hotel GroupEurope2024IPTV · Room Control · IoT
Guest-room IPTV, mobile key, voice control, lighting and HVAC scenes unified across a 12-property portfolio.
ROI
+18% RevPAR
Scale
12 properties, 4,600 keys
Stack
IPTV · Room Control · IoT
Key outcomes
- +18% RevPAR uplift
- −24% energy per occupied room
- +22 guest NPS
Technology stack
IPTVMobile keyDALI lightingRoom IoT
Programme structure
Phased delivery, single accountability
- 01
Discovery
Weeks 1–4Stakeholder workshops, current-state audit and success metrics.
- 02
Design
Weeks 5–12Reference architecture, LLD, BOQ and integration contracts.
- 03
Build
Months 3–9Hardware installation, software configuration and progressive FAT/SAT.
- 04
Cutover
Final weeksEnd-to-end testing, operator training and hyper-care.
- 05
Operate
Ongoing24/7 NOC/SOC, AMC and continuous improvement.
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