All case studiesCommercial Real Estate

Grade-A Commercial Portfolio Smart Stack

REITAPAC2024BMS · IWMS · Tenant App

Unified BMS, IWMS and tenant experience app across nine Grade-A towers with energy, occupancy and ESG analytics.

ROI
+12% NOI
Scale
9 towers, 2.4M sqft
Stack
BMS · IWMS · Tenant App

Key outcomes

  • +12% net operating income
  • −26% energy / sqft
  • Tenant NPS +18

Technology stack

BMS / IWMSTenant mobile appOccupancy analyticsESG dashboards
Programme structure

Phased delivery, single accountability

  1. 01

    Discovery

    Weeks 1–4

    Stakeholder workshops, current-state audit and success metrics.

  2. 02

    Design

    Weeks 5–12

    Reference architecture, LLD, BOQ and integration contracts.

  3. 03

    Build

    Months 3–9

    Hardware installation, software configuration and progressive FAT/SAT.

  4. 04

    Cutover

    Final weeks

    End-to-end testing, operator training and hyper-care.

  5. 05

    Operate

    Ongoing

    24/7 NOC/SOC, AMC and continuous improvement.

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