All case studiesAirport Systems
Biometric e-Passport Gates Rollout
International AirportMENA2024Biometrics · BMS API
ICAO-compliant biometric e-gates with facial, fingerprint and chip authentication across all four terminals.
ROI
−62% queue time
Scale
84 e-gates, 4 terminals
Stack
Biometrics · BMS API
Key outcomes
- 62% reduction in average immigration queue
- Sub-9 second average passage
- Zero false-accept incidents in audit
Technology stack
ICAO 9303Liveness detectionBMS / APIWatchlist integration
Programme structure
Phased delivery, single accountability
- 01
Discovery
Weeks 1–4Stakeholder workshops, current-state audit and success metrics.
- 02
Design
Weeks 5–12Reference architecture, LLD, BOQ and integration contracts.
- 03
Build
Months 3–9Hardware installation, software configuration and progressive FAT/SAT.
- 04
Cutover
Final weeksEnd-to-end testing, operator training and hyper-care.
- 05
Operate
Ongoing24/7 NOC/SOC, AMC and continuous improvement.
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